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Court Dashboard 2015

This court conducted a public satisfaction survey for a period of time in 2015. All visitors to the court were asked to fill out a short survey. More than 110 people filled out the survey. We received the results in 2015. Next year, we will receive the results from the 2016 survey. We use this data to determine areas in which we can improve. Below, are some of the results.

Treatment with Courtesy and Respect by Court Staff

The survey found that 85% of the respondents strongly agreed or agreed that they were treated with courtesy and respect by the court staff.

 

Response Percentage Number
Strongly Agree 61% 57
Agree 24% 22
Neutral   6%   6
Disagree   5%   5
5Strongly Disagree   3%   3




Courtesy and Respect from Judge or Magistrate


Similarly, 80% of the respondents said the judge or magistrate treated everyone with courtesy and respect while only 10% disagreed or strongly disagreed.

 

Response Percentage Number
Strongly Agree 52% 28
Agree 28% 15
Neutral 11%  6
Disagree   6%  3
Strongly Disagree   4%  2


Ability to Get Court Business Done in a Reasonable Amount of Time


When asked if they were able to get their court business done in a reasonable amount of time, 77% strongly agreed or agreed while only 17% disagreed or strongly disagreed.
 
Response Percentage Number
Strongly Agree 54% 50
Agree 23% 21
Neutral     5%   5
Disagree    4%   4
Strongly Disagree 13% 12


  


The Way the Case Was Handled Was Fair


Of those who responded, 73% strongly agreed or agreed that the way the case was handled was fair, while only 12% disagreed or strongly disagreed.
 
Response Percentage Number
Strongly Agree 51% 28
Agree 22% 12
Neutral 15%   8
Disagree   7%   4
Strongly Disagree    5%   3



 

Outcome Was Favorable


In court hearings, there is a winner and a loser. Not everyone can win and 67% of the respondents thought the outcome in their cases was favorable while 20% disagreed or strongly disagreed.
 
Response Percentage Number
Strongly Agree 47% 26
Agree 20% 11
Neutral 13%   7
Disagree   9%   5
Strongly Disagree  11%   6


 

Juror Utilization


Jurors are asked to take time off from their daily lives to hear a case. This court requires jurors to attend court only one day or one trial. We summons about 17 people every other week. We ask that they call the night before their date of service and some times we are able to advise them, that they do not need to appear. In 2015, more than 100 jurors were told they did not have to appear because all the cases were settled. In 2015, 287 jurors appeared in court and 66 were selected to hear the 11 jury trials held.
 
Result Percentage Number
Selected 23.0%   66
Excused after Voir Dire 16.4%   47
Failed to Appear 10.5%   30
Appeared But Not Called 50.2% 164
Total 100% 287